Contact

We'd love to hear from you. Whether you have a question about an order, a product, or anything else, our team is here to help.

Business details

Trade name: Nixie
Physical address: 2300 Prometheus Ct, Henderson, NV 89074, United States
Email: support@nixiehaven.com

Customer support hours

Monday to Friday, 9:00am–5:00pm Pacific Time. We are closed on weekends and US public holidays.

Response time

We reply to every message within 1–2 business days. For the fastest help with an existing order, please include your order number.

Common questions

Returns and refunds: all sales are final — see our Refund Policy.
Delivery times and shipping costs: see our Shipping Policy.
General questions: see our FAQ.

Nixie is an independent online retailer. We are not the manufacturer of the products we sell and we are not affiliated with or endorsed by the brands we carry.